Effective Date: August 19, 2025

Welcome to Fifth Star Reputation (“FSR,” “we,” “our,” or “us”). By accessing or using our website or services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully.

1. Use of Services

You agree to use our services only for lawful business purposes.

You may not use our services to engage in spam, abuse, or any activity that violates applicable laws or third-party terms (such as Google, Facebook, or other platforms).

You are responsible for ensuring that any data you provide (including customer contact lists) has been collected and shared with proper consent.

2. Client Responsibilities

You are solely responsible for the accuracy and legality of the information you provide to FSR.

If your business operates in a regulated industry (including healthcare), you are responsible for compliance with applicable laws (such as HIPAA).

You agree not to upload or share information that you are not authorized to use.

3. Intellectual Property

All content, branding, and materials on our website and within our services are owned by FSR or licensed to us.

You may not copy, reproduce, or distribute our content without written permission.

4. Payments & Subscriptions

Fees for our services will be outlined in your agreement or subscription plan.

Payments must be made on time to maintain access to services.

Unless otherwise stated, subscriptions automatically renew until canceled.

5. Limitation of Liability

FSR provides tools and services to help manage online reputation but does not guarantee specific outcomes (such as ratings, rankings, or customer responses).

We are not responsible for content posted by third parties, including reviews on platforms we monitor.

To the maximum extent permitted by law, FSR shall not be liable for any indirect, incidental, or consequential damages.

6. Data & Privacy

We handle personal information in accordance with our [Privacy Policy].

If applicable, FSR may act as a Business Associate under HIPAA and will enter into a Business Associate Agreement (BAA) with covered entities as required.

7. Service Availability

We strive to keep our services available at all times, but we do not guarantee uninterrupted or error-free operation.

We may update, modify, or discontinue parts of the service at any time with or without notice.

8. Termination

You may stop using our services at any time.

FSR reserves the right to suspend or terminate access if you violate these Terms or misuse our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

For questions about these Terms, please contact us:

Fifth Star Reputation
Email: [email protected]